Shipping & Returns
Shipping Policy
Free Shipping Across the U.S.
Aivestory offers free standard shipping on eligible orders within the United States.
Orders are processed and shipped through our fulfillment partners. Delivery times may vary depending on the product, destination, fulfillment location, and carrier.
Once your order ships, tracking information will be provided when available.
Please make sure your shipping address is complete and accurate before placing your order.
Return & Exchange Policy
Easy Returns
We want you to be satisfied with your purchase. If you receive an item that is damaged, defective, or incorrect, please contact us at contact@aivestory.net with your order details so we can assist you.
For other return requests, please contact us before sending any product back. Return eligibility and instructions may vary depending on the product and circumstances of the order.
Approved refunds will be issued to the original payment method, subject to applicable processing times.
Important: Do not return an item without first contacting our customer support team.